Terms & Conditions – Automation Point
Welcome to Automation Point. By accessing or using our website, WhatsApp API services, marketing tools, automation systems, chatbot setup, and related services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our services.
1. Services We Provide
Automation Point offers the following services:
WhatsApp API setup and integration
Automation and chatbot flow development
Bulk messaging and broadcast configuration
Customer support system and CRM integration
Marketing campaign setup and consultation
The scope of services may vary depending on the selected plan or package.
2. User Responsibilities
By using our services, you agree that:
You will use your WhatsApp account only for legal and authorized purposes.
You will not send spam, abusive, illegal, or unauthorized messages.
You are fully responsible for any misuse of the API connected to your account.
All contacts, leads, or data provided by you must be permission-based.
You are responsible for maintaining the confidentiality of your login credentials.
Any misuse of the WhatsApp API for spamming or illegal activities may result in immediate suspension of services without refund.
3. Service Delivery & Support
Setup timelines may vary depending on project requirements.
Technical support will be provided according to the selected plan.
Issues related to third-party platforms (such as Meta Platforms, hosting providers, or API providers) are beyond our control.
Temporary downtime or technical interruptions may occur, and we will make reasonable efforts to resolve them promptly.
4. Third-Party Tools & Integrations
Automation Point may integrate official or verified third-party Business Service Providers (BSPs) for WhatsApp API services. Their pricing, policies, and service terms are independent.
Automation Point is not responsible for:
Third-party system failures or downtime
Changes in WhatsApp policies or platform rules
Number bans or restrictions caused by misuse or spam activity
5. Acceptable Use Policy
You agree not to use our services for:
Unsolicited bulk messaging (spam)
Fraudulent or misleading activities
Illegal, adult, violent, or harmful content
Political or sensitive campaigns without required approvals
Violation of this policy may result in permanent service termination.
6. Data & Privacy
User data is handled according to our Privacy Policy.
We do not sell or misuse client data.
7. Limitation of Liability
Automation Point shall not be responsible for:
Revenue loss, lead fluctuations, or conversion decline
WhatsApp number bans or restrictions caused by policy violations
Campaign results or performance guarantees
We provide tools, setup, and technical support; actual business results depend on your product, audience, and marketing strategy.
8. Termination
Automation Point reserves the right to suspend or terminate services if:
These Terms & Conditions are violated
API misuse or spam activity is detected
Payment is not completed or is disputed
Upon termination, access to services or tools may be discontinued immediately.
9. Changes to Terms
Automation Point may update or modify these Terms & Conditions at any time. Continued use of the services after updates constitutes acceptance of the revised terms.